Q: Where do you deliver to and is there any delivery fee?
West Malaysia: We offer free shipping with minimum 2 pairs otherwise it will be RM7.
East Malaysia: RM5 shipping fee with minimum 2 pairs otherwise it will be RM12.
Singapore: It will be RM50 and above (SGD 15)
Q: Which shipping couriers are you using?
Postage couriers used by Eyesbae.com will be depending on convenience and location such as: KEX, Skynet and SF Express.
Q: How can I track my package?
Once your order has been shipped, you will receive an order confirmation whatsapp msg and it will be updated with a tracking number after our designated courier has picked up the parcel.
Q: My package appears as delivered but I did not receive it, what should I do?
We are so sorry to hear about this issue, you can contact us by email / Whatsapp at eyesbae.com@gmail.com or +60108310793 and we will reply you within 24hours.
