Customer support

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Send us your question, order number or the product you are considering. WhatsApp us for quick order help, or use the form below for anything that needs more detail.
Support hours: 9am–6pm

Order help

Include your order number so we can check the right parcel quickly.

Power questions

Tell us the product name and the left/right powers you want to order.

Delivery issue

Send the tracking number and a short description of what happened.

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Looking for a quick answer?

Our FAQ covers power selection, Mix Power, delivery and safer lens care.

Visit FAQ